After further discussion with Diane regarding my previous comment a resolution has been made. It appears that the outcome will be favorable for all concerned. I truly appreciate her understanding in ensuring that my daughter will be wearing a prom dress that fits, is what she likes and that she feels beautiful in.
After a recent (unresolved) experience with a potential purchase at Hope's Bridal, I will definitely not be including this boutique in any of my families future purchases of formal gowns. My daughter, a minor, was informed that to place a dress on hold she must put down $50 in order to ensure the dress is still there to brings her parents in fore viewing. Upon my arrival I was in amazement that the staff even felt this dress was remotely close to fitting. Initial conversations between my daughter and the staff were that if this dress was decided against then a new dress could be selected or there would be forfeiture of the $50. However, the owner has since informed us that we HAVE TO purchase a dress that is clearly not what my daughter was looking for, doesn't fit and I don't feel she should have to "settle" with what they have for selection. I feel this is poor business practice and will definitely be informing all students in our H.S. not to purchase any items from this boutique.
I do know that other business similiar to this will put items on hold and if a customer decides against the purchase for whatever reason the monies that were put down are forfeited. The customer is not forced to purchase an item that they have to "settle" for if they do not have a suitable item to offer the customer.
This store offers great, high quality fashions for plus size women at very affordable prices. Sybil (owner) and Shirley (employee) are always very courteous and helpful. I would definitely recommend this store to any plus size woman. Way to go Positivitely Plus!!
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